Brightway Credit Card



Across
3. handy tool for noting accounts
5. a system that mirror the brightway app
8. must added on every call when you speak w/customer
11. this occurs when you speak with customer
13. where to place cursor to refresh P1C
15. where complete timecard
16. collections side of P1C
17. verbal commitment to pay
   
Down
1. connecting the call from person to person
2. upon notification we must cease all contact
4. must be submitted via the process sheet upon request
6. customer service side of P1C
7. multiple messages daily is a TCPA violation
9. security system to grant access to onemain's intranet
10. who to call for technical assistance
12. physical location of where you work
14. must be given before processing payments