| Across |
| 3. |
1st party customer |
| 4. |
When a totaled vehicle is sold at auction |
| 6. |
Customer chose these on their policy |
| 9. |
Pursuing the at fault party for reimbursement |
| 11. |
Description of value of vehicle |
| 12. |
Vehicle provided while current vehicle out of service |
| 14. |
Additional party listed on title if loan present |
| 16. |
3rd party customer |
| 17. |
Settlement documents |
| 18. |
Claim task set by a specific date |
| 20. |
Description of damages |
|
|
| Down |
| 1. |
Rental vendor |
| 2. |
Claim task used for communicating within the claim |
| 5. |
Another name for car |
| 7. |
Amount of the vehicle |
| 8. |
Company that provides vehicle evaluations |
| 10. |
Proceed with ________ once customer agrees with value |
| 13. |
Department that handles totaled vehicles |
| 15. |
Decision on who is at fault |
| 19. |
Companies we use for assistance |
|
