| Across |
| 5. |
to use good manners or language |
| 7. |
Only use 12 point _____ when sending business letters. |
| 8. |
To apply for a job, use this type of letter. |
| 9. |
formal format for business letters |
| 11. |
Don't send emails when you are angry or feel e___________. |
| 12. |
A person's name written or typed at the bottom of correspondence. |
| 14. |
to share or exchange information, news, or ideas |
| 15. |
punctuation used after a greeting on a business letter |
|
|
| Down |
| 1. |
The ________ line on an email is short and tells what the email is about. |
| 2. |
The ______ address is written near the top of a business letter. |
| 3. |
To write to someone you know well, use this type of letter. |
| 4. |
an everyday type of friendly language |
| 6. |
Example: Dear John,(also known as a salutation) |
| 10. |
punctuation used after a closing |
| 13. |
electronic mail |
|
