CHAPTER 11 MARKETING

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Across
  1. 2. ________ is a mixture of tangible and intangible attributes which are capable of being exchanged for a value with ability to satisfy customer needs.
  2. 5. _________ adds to the cost e.g. to the cost of packaging,labelling , legal protection etc.
  3. 7. If the demand of a product is inelastic,the marketing firm generally fixes ______ price for its products.
  4. 8. _________ variables become marketing tools which are constantly shaped and reshaped by marketing managers to achieve marketing success.
  5. 9. It refers to the act of storing and assorting products in order to create time utility in them.
Down
  1. 1. It is a tool of promotion which is more useful for marketing to the ultimate consumers who are large in numbers.
  2. 3. _____ helps in identifying the product or brand and in grading of products into different categories.
  3. 4. A tube of shaving cream usually comes in a cardboard box. This is an example of ______ packaging.
  4. 6. The element of marketing mix which affects the revenue and profits of a firm is ________