Check In Crossword 12Jul2019

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Across

2. Reflects before making decision.

4. An expression of courtesy or praise, usually in a generic mode such as "good job".

6. The Five Feedback Basics include intent, specific behaviour, impact, situational awareness and __________.

8. Feedback is your ______ as a manager.

9. The ______ gives us some insight into our preferences but our preferences need not equal our behaviours.

10. In active listening, ________ must be managed first.

11. Every exchange with someone could be an opportunity for ____________.

Down

1. Thinks in the here and now.

3. The parent, adult and child ego states and the interaction between them form the foundation of the ___________ analysis theory.

5. A persons views, thoughts, opinions and ideas on a specific topic but usually not information about the impact of someone's words, behaviours, or actions.

7. Speaks to clarify thoughts.