1.1.2

123456789101112131415161718192021222324252627
Across
  1. 4. chef, Junior chef learning basic skills and assisting stations
  2. 5. chef, Senior chef responsible for menus and kitchen management
  3. 8. porter, Washes equipment and keeps the kitchen clean and safe
  4. 9. Maintains hygiene across all areas of the establishment
  5. 10. Maintains a positive attitude even under pressure
  6. 12. Easy for customers and colleagues to speak to
  7. 13. Manages check‑ins, bookings, and guest enquiries
  8. 15. player, Works well with others during busy service periods
  9. 16. Adapts quickly to menu changes or unexpected rushes
  10. 18. assistant, Prepares ingredients and supports chefs with basic tasks
  11. 21. chef, Specialist responsible for desserts and baked goods
  12. 22. staff, Takes orders and serves food to customers
  13. 23. Can be trusted to complete tasks to standard every time
  14. 24. Guides a team effectively during service
  15. 26. waiter, Oversees the dining area and coordinates service
  16. 27. listener, Pays attention to customer requests and instructions
Down
  1. 1. Provides warm customer service that encourages repeat visits
  2. 2. Handles repairs to keep the premises safe and functional
  3. 3. Training route combining study with real kitchen experience
  4. 6. Looks after the building and ensures facilities are ready for use
  5. 7. Cleans and prepares guest rooms to required standards
  6. 10. Spots tasks that need doing before being asked
  7. 11. chef, Second‑in‑command who supervises daily kitchen operations
  8. 14. Arrives on time for shifts to keep service running smoothly
  9. 17. Keeps mise en place, bookings, and workflow in order
  10. 19. Provides guests with information, bookings, and assistance
  11. 20. Follows strict food safety rules to prevent contamination
  12. 25. Keeps going through long service hours without complaint