1.1.2

12345678910111213141516171819202122232425262728
Across
  1. 4. Prepares ingredients and supports chefs with basic tasks
  2. 5. Cleans and prepares guest rooms to required standards
  3. 10. Pays attention to customer requests and instructions
  4. 13. Guides a team effectively during service
  5. 14. Keeps going through long service hours without complaint
  6. 15. Spots tasks that need doing before being asked
  7. 17. Senior chef responsible for menus and kitchen management
  8. 19. Easy for customers and colleagues to speak to
  9. 20. Specialist responsible for desserts and baked goods
  10. 22. Provides warm customer service that encourages repeat visits
  11. 24. Maintains a positive attitude even under pressure
  12. 25. Can be trusted to complete tasks to standard every time
  13. 26. Follows strict food safety rules to prevent contamination
  14. 28. Second‑in‑command who supervises daily kitchen operations
Down
  1. 1. Keeps mise en place, bookings, and workflow in order
  2. 2. Provides guests with information, bookings, and assistance
  3. 3. Washes equipment and keeps the kitchen clean and safe
  4. 6. Handles repairs to keep the premises safe and functional
  5. 7. Adapts quickly to menu changes or unexpected rushes
  6. 8. Maintains hygiene across all areas of the establishment
  7. 9. Takes orders and serves food to customers
  8. 11. Looks after the building and ensures facilities are ready for use
  9. 12. Arrives on time for shifts to keep service running smoothly
  10. 16. Manages check‑ins, bookings, and guest enquiries
  11. 18. Oversees the dining area and coordinates service
  12. 21. Works well with others during busy service periods
  13. 23. Training route combining study with real kitchen experience
  14. 27. Junior chef learning basic skills and assisting stations