1.5 Organisational roles and responsibilities when using cloud technology

123456
Across
  1. 4. (7,9,6,5) responsible for monitoring and managing cloud resources
  2. 5. (8,9) responsible for costing the resource allocations with the cloud service assessments in order to apply chargeback costs to businesses
  3. 6. (6,10,5) negotiate service-level contracts with the cloud vendor, update and extend them to meet changes over time
Down
  1. 1. (7,4,5) aid users during transfer from traditional IT to cloud services, provide client support and manage incidents and problems
  2. 2. (5,7,7) involved in service retirement, renewal, ordering and requesting procedures as well as tracking total cost of cloud ownership
  3. 3. (5,9) expert responsible for the transition of organisations from using traditional IT to cloud technology, highly technical across several areas, e.g. networking, virtualisation, sound understanding of legislation requirements)