2013 MOPI FINAL EXAM REVIEW

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Across
  1. 6. An expression of goodwill, greeting, or courtesy by words and gestures
  2. 9. what type of software includes Powerpoint 2010 or Microsoft Office
  3. 10. There are ________ types of basic letter styles
  4. 11. In a letter, this is considered the subject line or main purpose of the letter
  5. 12. what type of software includes Windows 7 or Windows XP
  6. 13. a change in pitch
  7. 15. when holding a handset correctly, you will want to hold it approximalty how far from the mouth?
Down
  1. 1. In a letter, this is considered the typed signature, reference initials, and special notations
  2. 2. these items are known as extra in the medical office such as tv, water, snack, toys, magazines, etc...
  3. 3. In a letter, this expresses an afterthought to emphasize an idea or statement
  4. 4. A list of items that are included in a shipment
  5. 5. A medical abbreviation for immediately or at this moment
  6. 7. The technical terminology or characteristics idiom of a particular group is
  7. 8. what kind of call is considered chest pain?
  8. 14. Exhibiting or marked by great intensity of feeling