2014 Rally Kickoff

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Across
  1. 4. LOYALTY
  2. 5. OBSERVATIONAL
  3. 6. ___________ & PROFITABLE CUSTOMER RELATIONSHIPS
  4. 7. RETAIN AND GROW _________ PORTFOLIO
  5. 10. NEW SMALL BUSINESS ROLE TO HELP GATHER THESE CLIENTS
  6. 12. KEEPING BUSINESS ON THE BOOKS
  7. 13. ASK FOR THE BUSINESS AND
  8. 15. FUNDRAISING
  9. 18. HELP CUSTOMERS BANK MORE __________
  10. 19. HOME FINANCING ADVISOR'S REFERRAL PROGRAM
  11. 20. ________ FIVE
Down
  1. 1. ...OURS TO DELIVER
  2. 2. DAILY SUCCESS
  3. 3. PLAN
  4. 5. UTILIZING THE EXPERTS
  5. 8. BREAKFAST CAMPAIGN TO GATHER
  6. 9. BECOME CANADA'S MOST ____________ BANK
  7. 10. SERVICE
  8. 11. 1 AND
  9. 14. 100% PARTICIPATION
  10. 16. MANAGEMENT
  11. 17. COMMUNITY STRATEGY - TO BECOME _____ MOST RECOMMENDED BANK
  12. 18. CUSTOMER __________ MODEL