2015 Strategy Playbook

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Across
  1. 5. Our new _____ product will deliver a telematics enabled product with insurance and safety centric benefits that differentiate us and enhance AAA brand relevance.
  2. 6. We will make things _____ for our Members.
  3. 7. Our mission, our vision, our values and how we will ____.
  4. 10. We will be more ______.
  5. 11. We've highlighted the importance of data driven insight and ________ to achieving our goals.
  6. 14. Members are at the ______ of everything we do.
  7. 15. Complete and ________ our member centric platform.
Down
  1. 1. We've added ______ to our values, recognizing that we don't have all the answers and that we listen to learn from customers, partners and colleagues.
  2. 2. Foster a _____ of insight and innovation.
  3. 3. We_____ to be the #1 insurer in AAA member households across the markets we serve.
  4. 4. Increase insurance penetration and ________ by deepening agency relationships and developing new channels to reach customers, when, how and where they choose.
  5. 8. We will create _______ relationships and services.
  6. 9. We are _______.
  7. 12. We will change the way people feel about _________.
  8. 13. ______ the perfect customer experience.