Fountain Crossword

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Across
  1. 4. Complaint compensation
  2. 5. Long card number
  3. 6. Decline Code 48
  4. 7. Part of the LBG
  5. 8. System for logging complaints
  6. 9. A knowledge of information
  7. 11. 2,4,6
  8. 12. Information on card charges abroad
Down
  1. 1. Amount of this has been reached, decline code 47
  2. 2. Cash and cheques, statement narrative code
  3. 3. Guide on question bank CVP
  4. 10. Support Needs