NCTS Crossword 1

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Across
  1. 3. We should always remind the SU of the _____ guidelines.
  2. 4. The N in NCCS stands for _______.
  3. 6. How do we log a call that doesn't connect?
  4. 7. Who do we transfer escalated cases to?
  5. 9. The first C in NCCS stands for _______.
  6. 11. Where do we find all our updates for NCTS?
  7. 14. _____ contacts need a negative test result before release.
  8. 15. Isolation begins from the date of _____.
  9. 17. Who is care transferred to when an SU has COVID symptoms?
  10. 19. At the beginning of a call, we confirm date of _____.
  11. 22. We assess SUs for _____ by asking if they have left the house.
  12. 23. On what day are SUs advised to get a second test?
  13. 25. Always refer to the call ___ for call flow.
  14. 26. Cases assigned to you will show up under NCCS Follow-Up ______.
  15. 28. The web app we use for NCTS calls.
  16. 29. To call in _____ you contact 0800 466 368, option 3.
Down
  1. 1. Who is the Director-General of Health?: Dr. ______.
  2. 2. We close calls with the ______ symptoms statement.
  3. 5. The name of 1737.
  4. 8. The S in NCCS stands for _______.
  5. 10. How often do NCTS calls take place?
  6. 12. We check symptoms _______.
  7. 13. When a SU has no symptoms, they are _____.
  8. 16. At the beginning of every shift, we have our team ____.
  9. 18. Program we use to submit for escalation.
  10. 19. The second C in NCCS stands for _______.
  11. 20. Minimum age for COVID testing.
  12. 21. If a SU has non-COVID symptoms, we offer them a clinical ____.
  13. 24. What do we use to speak to a SU who doesn't speak English?
  14. 27. The workgroup we select before making calls is HL_COVID________.