Customer Service Week 2020

12345678910111213141516
Across
  1. 5. What wheels drive on
  2. 7. A department in the NSC
  3. 9. What locomotives used to run on
  4. 12. What an engineer drives
  5. 13. Used to be the end of a train
  6. 14. A way to move product
  7. 15. Some employees may be a member
  8. 16. Car found on the executive train
Down
  1. 1. Type of car that sometimes is on the headend
  2. 2. The "S" in NSC
  3. 3. The "O" in ROC
  4. 4. Type of railcar
  5. 6. service, Department in the NSC
  6. 8. Something moved in Winnipeg yard
  7. 10. Type of railcar
  8. 11. Where the AED is located