GENESIS Crossword Puzzle

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Across
  1. 3. understand the feelings of another while building connection; displaying vitality and enthusiasm
  2. 4. brief statement that aligns with the truth of scripture that is shared to strengthen the caller's faith
  3. 6. showing the love of Christ to your caller to inspire and uplift by providing excellent service by modeling ownership, empathy, and gratitude
  4. 7. Warm, friendly vocal tone upon reading the Script in Scripter
Down
  1. 1. handling the needs of the caller through customer service initiatives and friendly language
  2. 2. share the opportunity to support CBN using the script in Scripter when appropriate. Thank the caller for calling and leave them feeling valued and loved
  3. 5. Listening, connecting, making the caller feel special and heard