Tourism English

2. a greeting used in many European countries when you place your lips on the cheek of the person you are greeting.
5. the part on top of the car where you can put extra luggage like surfboards.
7. when you move to a better service.
9. the glass at the front of the car.
10. a greeting used in many Asian countries when you bend the top part of your body towards the person you are greeting.
12. the type of car that you need to change the gears yourself with a gearstick.
13. a greeting used in many Western countries when you wrap your arms around the person you are greeting.
14. another word for bellhop or bellboy. A person who carries luggage.
15. similar to a brochure but smaller and found in information centers.

1. a discount or coupon a guest can use to reduce the total fee.
3. a greeting used in many formal situations when you hold the hand of the person you are greeting and move it up and down.
4. a way of saying 'very important guest'.
5. a busy time of day when there are a lot of traffic jams.
6. the area where you can get in a taxi.
8. the I in TIC. Tourist ___________ Center.
11. an old way of saying a housekeeper.
13. the person in charge in a kitchen. They decide the menu and usually have the highest skill and experience.