2021 CSW - UBA SERVICE PUZZLE

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Across
  1. 3. Promoters of The Bank
  2. 6. Information About Reactions to A Product/Service
  3. 9. Staying Connected to Your Customer
  4. 10. An Act of Assistance
Down
  1. 1. Ability to Consistently Meet or Exceed Customer Expectation
  2. 2. Level of Fulfillment of Customer Expectation
  3. 4. Recognition of Customers
  4. 5. Company Focuses on Its Customers
  5. 7. Assistance to Resolve Issues
  6. 8. Skills Acquired to Deliver Service