Chewy Vet Services Crossword Puzzle

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Across
  1. 4. "The Prequel" to Data Entry; the work we do to obtain the approval.
  2. 6. To be valid, the _______________ needs to include the prescribing clinic information, customer information, pet's name, drug name and dosage, directions, quantity, refills, and vet's signature.
  3. 11. Where would you dispo an incident with multiple Rx items where one item has an approval entered and the other is still pending approval?
  4. 12. What do we do with an approval fax that has no open matching order?
  5. 13. Every SINGLE TIME we call a customer, we advise them the call may be ___________ ___ ___________.
  6. 15. What system do we use to pull incidents and work orders?
  7. 16. What we call an email to the customer in our comments, as in "sent _______."
  8. 17. Apoquel, Heartgard, and Vetsulin are ____________.
Down
  1. 1. As a WOW, we can send a customer ________ if their pet passes.
  2. 2. Where do we dispo an approved order after it's entered?
  3. 3. If the customer's order is not approved because the pet needs to be seen, it's a ____ ______.
  4. 5. What kind of approval can we ask for when we have a clinic on the line?
  5. 7. We should open ___ ______ as a stand-alone website, and keep it open when we're working in DE or CA.
  6. 8. Chewy's time-clock system, where we change our labor path during shifts.
  7. 9. If the customer’s order is not approved because the customer or pet can’t be found in the clinic’s system, it is a ____ _______.
  8. 10. Where do Chewtopians go inside the building for coffee and snacks?
  9. 14. For an order that was damaged or lost and requires a reship, we request a _____________.
  10. 18. In what system do you find your daily break and lunch schedule?