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Across
  1. 2. A company's ability to adapt and thrive in changing markets.
  2. 5. A company's ability to produce high-quality products efficiently
  3. 6. The skilled and knowledgeable employees within a company.
  4. 8. Outsourcing can provide access to specialized _____.
  5. 10. This intangible resource includes patents, trademarks, and copyrights
  6. 11. The act of contracting tasks to external organizations.
  7. 12. This intangible resource can be a valuable source of competitive advantage.
Down
  1. 1. A company's advanced knowledge and use of technology.
  2. 3. The effectiveness and efficiency of a company's supply chain management.
  3. 4. An intangible resource representing the positive perception of a company's brand.
  4. 7. The act of passing certain business functions to external partners.
  5. 9. Outsourcing can help reduce _____ by leveraging external resources.