ROUND 1 - CROSSWORD PUZZLE

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Across
  1. 1. Business Management theory that assumes people are basically lazy and will avoid working if they can
  2. 6. The characteristic of a service being produced and consumed simulataneously
  3. 7. A document prepared to guide organization members when encountering an ethical dilemma is
  4. 10. An export house is also called as a ____ house
  5. 11. A short term incentive used to induce a purchase
  6. 12. An organization in which the authority originates at the top and moves downward in a line
  7. 14. The 'Need Theory' was developed by
  8. 16. Expand the term PAN in PAN card
  9. 17. A strategic planning tool used to evaluate the strength, weakness, opportunities and threats to a project
  10. 19. The benefit to an investor resulting from an investment of some resource
Down
  1. 2. A group of people working together in a coordinated effort to reach certain goals can best be described as an
  2. 3. A system that is used to maintain a desired level of quality in a product or service
  3. 4. Control function of management cannot be performed without
  4. 5. The total amount of capital used for the acquisition of profits by a firm or project
  5. 7. A form of production that makes a product to fit a customer's needs
  6. 8. The parent company of a franchise is known as
  7. 9. Profit is the result of ____
  8. 13. From which country did the theory of TQM emerge from
  9. 15. What does TMR stand for
  10. 18. Debenture securities carry _____