CUSTOMER SERVICE CROSSWORD PUZZLE

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Across
  1. 3. Take every opportunity to …………..customers for their business.
  2. 4. You understand first impressions truly last forever if you have me as your key. I am the key test that gives you the cue to look and feel good. I am appalled by clutter and uncleanliness. What key Test number am I?
  3. 5. Customer Service begins and ends with a ………………….
  4. 10. ……………….is the virtue that we need to help us to navigate such situations or manage colleagues and customers.
  5. 13. Customer Service is a not a ……………, it’s everyone’s job.
  6. 14. Whenever you engage a customer, do not forget to cross …………
  7. 15. In this DDEP era, making a difference is not just important, it is a deciding factor . True/False.
  8. 18. 2023 Customer Service theme.
  9. 19. Positive Vibe for the month of September.
  10. 24. I remind you of the microscope .You ignore me at your own peril. I make the difference between pray and prey. You are called meticulous when you abide by my tenets. What key Test am I?
  11. 25. People will forget what you said and will also forget how you made them feel. True/False.
Down
  1. 1. Being open and ………….. builds trust with customers.
  2. 2. The customer’s ………………. is your reality.
  3. 6. The ability to understand and share the feelings of another.
  4. 7. my call, the timelier you are informed. What key Test number am I?
  5. 8. The customer is the most …………… visitor on our premises.
  6. 9. There are …………..service values of Zenith Bank Ghana.
  7. 11. Give the Zenith brand a memorable personality in order to build meaningful relationships with …………………
  8. 12. Make customers …………………. valued and appreciated.
  9. 16. Keeping your customers …………… should be the Bank’s top priority
  10. 17. I am superior to your aptitude and your altitude. I encourage you to eschew negativity. I am the key to the drive for your passion at work . You can never go far in your career without me. What key Test number am I?
  11. 20. Put yourself in your customer’s …………...
  12. 21. Invest in long-term customer relationships by building trust with your customers and giving them ……………….
  13. 22. I am a key test connected to a device. I am one of the keys to your information flow .You also associate me with the tone of your phone. The faster you
  14. 23. In today’s economy, ensuring that your customers’ service experience is ………….. enough is critical to bringing them back for more.