CX WEEK QUIZ 2023

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Across
  1. 2. Go the extra _ _ _ _ for your customers
  2. 5. Hear with intent
  3. 8. What is most frequent root cause of upheld complaints in 2023(Two words)
Down
  1. 1. New FCA 2023 initiative _ _ _ _ _ _ _ _ Duty
  2. 3. OpenI Screen where we add important customer information
  3. 4. The number of Hughes Values
  4. 6. Put yourself in the customers _ _ _ _ _
  5. 7. Having this for customers shows you care