Business Communication

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Across
  1. 2. A communication principle (7 C's) that focuses on clear and understandable messages
  2. 5. A medium or method used to transmit a message
  3. 6. A communication barrier such as ego, fear, lack of confidence or resistance to change.
  4. 7. Nature of communication in a business setting that is purpose-driven
  5. 8. Process by which a receiver interprets and understands the message sent by the sender
  6. 9. A communication principle (7 C's) that focuses on being polite, respectful and professional
  7. 12. Type or scope of business communication that involves communicating with individuals within the organisation
  8. 13. A communication principle (7 C's) that focuses on a logical flow and connection of words and phrases.
  9. 14. Type of communication that use channels such as email, social media, etc.
Down
  1. 1. An idea or content that a sender wishes to convey to the receiver.
  2. 3. The Nature of Business Communication that focuses on the exchange of messages between the sender(s) and receiver(s).
  3. 4. Ensures understanding and addresses any misunderstanding promptly.
  4. 10. Barriers that arise from differences in language, vocabulary or interpretation of words.
  5. 11. Type of communication that involves spoken or oral communication