Customer Service

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Across
  1. 2. health, employment, property, family and social stability
  2. 3. knowledge and courtesy of staff and their ability to convey trust and confidence
  3. 6. the degree of caring, individualized attention that the organization’s staff provide to its customers
  4. 9. breathing, food, water, shelter, clothing, sleep
Down
  1. 1. morality, creativity, spontaneity, acceptance, experience purpose, meaning and inner potential
  2. 2. confidence, achievement, respect for others, the need to be a unique individual
  3. 4. where the quality and levare of service is consistecy
  4. 5. the organization’s physical facilities, equipment, and appearance of staff
  5. 7. the willingness of staff to help customers and provide prompt service
  6. 8. friendship, family, intimacy, sense of connection