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Across
  1. 5. Not costing anything
  2. 6. Being with others
  3. 8. The year in which long-term objectives are set
  4. 9. The action or process of interacting with others to exchange information
  5. 10. The accomplishment of an aim or purpose
  6. 12. The object of a person's ambition or effort
  7. 15. A place where people stay when traveling
  8. 16. The obligation or willingness to accept responsibility for one's actions
  9. 17. A journey by air
  10. 18. A special event marking an achievement or important occasion
  11. 19. Mortgage lender you work for
Down
  1. 1. Events or meetings that are attended physically
  2. 2. Tasks with the goal to build relationships, generate leads, and close deals
  3. 3. The activity or profession of selling products or services
  4. 4. A particular place or position
  5. 7. The action of teaching a person or animal a particular skill or type of behavior
  6. 11. A key element in achieving personal and professional development
  7. 13. A favorable circumstance that provides potential for advancement
  8. 14. Arrangements or decisions made beforehand