CS Week Celebration - CrossWord

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Across
  1. 1. Where is the OUP office located in Tamil Nadu?
  2. 7. Name the tool/application used to change the Test Session Time?
  3. 12. Where can the author submit their request for an invoice?
  4. 13. What's the name of the tool used to check the order status in ELT?
  5. 14. What's the validity period for the teacher's online practice?
  6. 18. What's the preferred way of payment for a journal subscription?
  7. 20. How can one pay in local currency?
  8. 23. What is the tool we use to rest the password in the journal account?
  9. 25. Who is the CEO of OUP?
  10. 26. What’s the name of the tool used to initiate a refund in ELT?
  11. 27. Who is OUP's largest agent for distribution of journal?
  12. 28. Who is Operations Director of Global Customer Services?
  13. 29. What tool do we use for raising a proforma?
Down
  1. 2. What title under VST 1.0 Online Practice title has a 12 digit access code?
  2. 3. For Author Fee Waiver/ Discount requests - where do we locate the publisher details?
  3. 4. Who is the head of Global Customer Services in OUP?
  4. 5. What is the usage stats report for consortium called?
  5. 6. Who is the ELT Onshore Customer Service Manager?
  6. 8. Who is the Key Account representative from Saudi Arabia?
  7. 9. Who is responsible for the author invoice which starts with the letter SOA?
  8. 10. When we receive a deletion request, what should the support team raise it as?
  9. 11. In which tab we can find the consortia agreements in advantage?
  10. 15. What's the portal for French University we will upload their invoice for payment?
  11. 16. How are publication updates sent to readers?
  12. 17. What platform will be decommissioned at the end of November 2025?
  13. 19. Who is the Journals Onshore Customer Service Manager?
  14. 21. Where is OUP headquarters located in England?
  15. 22. Which application takes care of ip update?
  16. 24. Name the tool/application used to take the onboarding test center?
  17. 30. In general, what will the customers' user name be?