VC Training Crossword

12345678
Across
  1. 6. mutually agreed upon operational procedures for achieving the expectations set forth in contractual agreements and business requirements document.
  2. 7. pc employee role responsible for performing tasks necessarry to guide cases to completion
  3. 8. actions taken to determine the extent a medication is covered
Down
  1. 1. pharmacy that is focused on dispensing specialty medications.
  2. 2. the prior approval management process used by insurance companies to determine if a prescribed product or service will be covered.
  3. 3. any communication that alleges deficiencies related to the identity, quality, durability, reliability, safety, effectiveness, or performance of a product or device after it is released.
  4. 4. net costs for a patient, which may include deductible, copayment, coinsurance or other amounts, under a policy of insurance.
  5. 5. any unfavorable/unintended sign or symptom associated with use of the drug