Office Day February 2025

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Across
  1. 3. A change made to many accounts during the winter months.
  2. 5. The department responsible for handling agreement questions and cancellations.
  3. 7. The in office abbreviation for when someone wants to end services.
  4. 8. Can be AM, PM, or set between certain hours.
  5. 9. The percentage of calls that were not answered throughout the day.
Down
  1. 1. Our most common General Pest Control service subscription.
  2. 2. Document that must be signed for us to service a property.
  3. 3. The pest treated with its own service with an agreement length of 6 months.
  4. 4. A customer who has a balance that is more than 30 days overdue.
  5. 6. The process of checking over an account to ensure it's up to date.