CHAPTER 1: DIGITAL MARKETING OVERVIEW

12345678
Across
  1. 4. An example of a digital platform used for content sharing, engagement, and marketing.
  2. 6. Automates customer service by helping resolve issues quickly and efficiently.
  3. 7. Used to analyze data and generate valuable insights into customer behavior and preferences.
  4. 8. Helps brands target the right audience more effectively.
Down
  1. 1. A concept that combines physical and digital experiences to create a more interactive and immersive customer journey.
  2. 2. Convincing consumers why it's worth spending their hard-earned money on a product.
  3. 3. A feature that allows anyone to reach and connect with new audiences using just a smartphone.
  4. 5. Involves advertising, selling, and delivering products or services to customers.