Security

2. A secret word or phrase used to gain access to an account
5. Granted official permission to access or manage an account
8. A feature that confirms client identity using a mobile app (two words)
10. A person permitted to act on behalf of the account owner
13. Consent given to perform specific actions
14. Signs of suspicious or potentially fraudulent activity (two words)
16. A method of verifying identity using vocal characteristics (two words)
17. The ability to log into and manage an account via the internet (two words)
20. Ability to access account online when security Q&A status is locked (two words)
21. Someone other than the account owner involved in a call or transaction (two words)

1. Authorized access or actions on an account.
3. Notifications or warnings about significant account activity or potential security concerns
4. Actions intended to fraudulently gain unauthorized access to
5. Abbreviation for Additional Security Questions
6. How many attempts do callers have to pass decedent security
7. The process of identifying and resolving system or device issues (two words)
9. The careful and thorough evaluation of potential risks and issues (two words)
11. An electronic tool used to access accounts, such as a phone or computer (two words)
12. A confidential code used to confirm identity and enable access
15. personal prompts used to verify identity during login (two words)
18. A unique identifier used to access an account
19. Cues or hints provided to assist in answering security questions