Chapter 2 Crossword

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Across
  1. 3. Related to soft skills and means the understanding of human emotions and how they affect behavior.
  2. 6. A distributor that provides a range of products and services to businesses.
  3. 8. Skills based on facts and the ability to do certain tasks well.
  4. 11. Is a credential earned by an individual, often by receiving education and training and then passing an examination.
  5. 12. A profession, occupation, or trade in a field that the person chooses for themselves.
  6. 13. A series of jobs through which people advance to further their careers.
  7. 14. Employees who work ______________ usually work in the background, outside the restaurant's public space.
Down
  1. 1. Open culinary environments in a restaurant, where food is prepared in full view of the customers.
  2. 2. Employees work directly with guests.
  3. 4. Someone who advices and guides you along your career path.
  4. 5. A job that requires little to no experience.
  5. 7. Involves continuing to learn new information and skills after entering the workforce.
  6. 9. Skills based on dealing well with people.
  7. 10. The process of connecting with people and building relationships.