and the surveys say

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Across
  1. 2. has helped me with two separate issues I had with my laptop and was very helpful, courteous and knowledgeable
  2. 4. was great! He was able to solve my printers problem right away,.
  3. 5. is always so incredibly helpful and able to solve any problem we have!
  4. 7. I was at a conference and my Google profile changed to where it lost all of my bookmarked folders. quickly responded to my ticket, remoted into my computer, and fixed it while I was sitting at the conference. He's so amazing!!
  5. 9. was very helpful with getting the iPad reset for another user.
  6. 11. was amazing! He came right when I called and got the breakdown done so quickly! Thank you so much!
  7. 12. to the rescue! Give this man a raise.
  8. 13. did a great job. He also explained some of the tech services processes to me.
  9. 16. Fantastic! We are lucky to have you.
  10. 17. has worked above and beyond my expectations. It is so relaxing to know that all the technical work has been done before the start of school.
  11. 18. was patient, speedy, and very helpful. I appreciated his help figuring out the problem with my computer!
Down
  1. 1. Best people ever, thank you for everything you are doing for us.
  2. 2. I know there aren't too many of us who have been issued a district computer and then turned it in, only to be reissued on the following year. I am thinking of teacher interns, student teachers, temporary contracts, etc. When we all went through the Sure Start program, we were able to fill out an "interest" form for the types of computers we would prefer. It would have been lovely to have the same for the reissuing, mostly because many of us add to our technology (additional cords, computer protection sleeves, etc) and those are not always transferable or compatible with the new tech. Just a thought though. The service was EXCELLENT!
  3. 3. came and helped me set up my document camera was very timely and very helpful. I am happy and more importantly, my children will benefit from the use of a doc camera.
  4. 6. Excellent customer service!
  5. 8. communicated with me on when he could come out to my site and the whole process helped me at this busy start of the year.
  6. 10. is awesome! He saved me tons of time!
  7. 11. Thank you for being so fast and thorough in resolving this for me! - Carrie
  8. 14. tried hard to figure out the issue with my TV. My site will be ordering me a new TV.
  9. 15. took initiative to make sure everyone was taken care of with same issue