COMMUNICATION BARRIERS AND SOLUTION

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Across
  1. 2. “Use clear, easy words”
  2. 4. “Confirms message understanding”
  3. 6. “Too much data to handle”
  4. 9. “Pay full attention to speaker”
  5. 10. “Feelings that affect understanding”
  6. 11. “Watch nonverbal cues carefully”
Down
  1. 1. “Different words, same confusion”
  2. 3. “Protective attitude blocking open talk”
  3. 5. “Manage feelings before speaking”
  4. 7. “Beliefs and customs that shape communication”
  5. 8. “Message altered before reaching receiver”