Confidence Starts Here

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Across
  1. 1. What to do when NEBWeb doesn’t give the full answer
  2. 4. Something a team member builds by helping a customer
  3. 5. What to complete if customer wants to change card type
  4. 6. Where to look for credit card procedures
  5. 8. Where customers reprint a statement
  6. 11. Best way to reach out to Credit Card Admin
Down
  1. 2. First stop for questions
  2. 3. What are we?
  3. 7. Where to look for Service Base2000 help
  4. 9. The feeling that replaces “wait… am I doing this right?”
  5. 10. Who answers hard-hitting questions