Confidence Starts Here!

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Across
  1. 5. Where can customers reprint a statement?
  2. 7. Best way to reach out to Credit Card Admin?
  3. 8. What to do when NEBWeb doesn’t give the full answer?
  4. 10. Something a team member builds by helping a customer.
  5. 11. Who answers hard-hitting questions?
  6. 12. Where to look for Service Base2000 help?
Down
  1. 1. Where can customers reprint a statement?
  2. 2. What is your nickname if you have access to Base2000?
  3. 3. Where to look for credit card procedures?
  4. 4. The feeling that replaces “wait… am I doing this right?”(the answer is somewhere on this page)
  5. 6. What to complete if customer wants to change card type?
  6. 9. What are we?