2025 Quality Week Puzzle

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Across
  1. 4. End user of a product or service.
  2. 6. Written set of instructions.
  3. 7. Imperfection in a product.
  4. 9. Adjustment of equipment for accuracy.
  5. 10. Ensuring the process works as intended.
Down
  1. 1. Failure to meet standards.
  2. 2. Fundamental reason for a problem (2 words, no space).
  3. 3. Careful examination of item or process.
  4. 5. Never-ending improvement.
  5. 8. Making Quality ____.