The Nature of Operations

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Across
  1. 1. The process of transforming resources into finished products (goods and services) to meet customer needs and wants.
  2. 3. Factor of production involving risk-taking, problem-solving and decision-making.
  3. 7. Use of machinery, automation and IT to improve production efficiency.
  4. 8. Final goods or services produced by a business.
  5. 12. Stocks held in a business, such as raw materials, semi-finished or finished goods.
  6. 13. Difference between the selling price of outputs and the cost of inputs.”
  7. 14. The Capability of producing target output and successfully meeting customer needs.
Down
  1. 2. The business function responsible for planning, organising, coordinating and controlling the transformation of inputs into outputs.
  2. 4. Producing output at the lowest possible cost and with minimal use of resources.
  3. 5. Resources such as land, labour, capital and enterprise used in production.
  4. 6. Output per worker per hour or per unit of input.
  5. 9. Method to increase productivity other than buying new equipment.
  6. 10. Payment made to workers for their labour.
  7. 11. Unwanted materials or inefficiencies produced during operations.