ACTIVITY BASED LEARNING

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Across
  1. 3. Continuous improvement philosophy.
  2. 4. Also known as house of quality
  3. 6. Defined quality as 'Fitness for Use'.
  4. 7. Statistical methodology targeting 3.4 defects per million.
Down
  1. 1. Developer of Loss Function concept.
  2. 2. Waste elimination methodology.
  3. 5. Quality guru who proposed 14 Points for Management.