Vocabulary - Culture clashes

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Across
  1. 3. Very direct, sometimes in a way that seems rude
  2. 4. The process of sharing information, ideas, or feelings between people
  3. 8. About to happen soon, often something negative
  4. 9. A direct and often angry disagreement between people
  5. 11. To make someone do or believe something by giving reasons
  6. 12. Not obvious, difficult to notice
  7. 16. To improve something or make it better, more visible or more effective
  8. 17. To say that someone has done something wrong
  9. 20. A way of dealing with a problem or situation
  10. 22. To make someone completely sure that something is true
  11. 23. To say something is not true
Down
  1. 1. Extremely important, something that can decide the result of a situation
  2. 2. The habit of arriving or doing things at the agreed or correct time
  3. 3. The way someone acts, especially in a particular situation
  4. 5. A change that makes something better
  5. 6. A situation where people do not understand each other correctly
  6. 7. To explain or understand the meaning of something in your own way
  7. 10. Discussion aimed at reaching an agreement
  8. 13. To think something will happen
  9. 14. To make something more difficult or slow down progress
  10. 15. Comments or opinions about how well someone has done something
  11. 18. The way something is organized or arranged
  12. 19. To prefer something or support a particular choice
  13. 21. Physical or emotional damage