Sparkys Constellations

4. The amount the insured pays before the company covers the rest.
5. The core principle of insurance: making someone "whole" again after a loss.
8. Physical harm or trauma sustained by a person in the accident.
10. The formal, written contract between the customer and the insurance company.
11. The "ceiling" or maximum amount the company will pay out for a claim.
12. Damage caused to things like other cars, fences, or telephone poles.
13. A part of the policy that lists what is specifically not covered.
14. The unique 17-character string used to identify the specific vehicle involved.

1. The person who will investigate the claim after you've submitted the claim.
2. The document written by the authorities that an advocate can use to find the other parties involved.
3. When the damage to the car is so bad it's not worth fixing.
6. The acronym for the very first phone call or report of a new claim.
7. Coverage that pays for a temporary car while the insured's vehicle is being fixed.
9. The legal term for who is responsible
10. The money the customer pays to keep their insurance policy active.