Technology

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Across
  1. 3. Impersonation tactic used to fake a name or email address to look real.
  2. 4. A fix for 90% of device issues.
  3. 7. A security method that masks data so only authorized users can read it.
  4. 13. Malicious software or attacks that damage or gain unauthorized access to your computer.
  5. 14. The word on our fax cover sheets with ____________ information.
  6. 15. The "Cloud" storage where we keep our shared departmental files.
  7. 16. What is the brand/name of our printer?
  8. 18. An email that comes from an unknown origin appearing as reputable or a familiar source.
  9. 19. The label on emails sent from people outside our organization.
Down
  1. 1. A secure connection used to access the network.
  2. 2. The thing your PC demands to do right before a big presentation.
  3. 5. The "ink" powder inside our printers and fax machines that needs replacing.
  4. 6. _____ session you open to get help from the IT Department.
  5. 8. Temporary data; clearing this often fixes "weird" website glitches.
  6. 9. Your personal cloud storage.
  7. 10. The software we use to send scans securely directly to your PC.
  8. 11. An online presentation/training that is held over Teams or Zoom.
  9. 12. A secondary copy of data used to restore files if the original is lost.
  10. 17. The extra security step that sends a code to your phone for login.