Hospitality Decoded!

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Across
  1. 4. Every room is a fresh start because of me
  2. 7. I'm called only after someone says, "Have you tried turning it off and on?"
  3. 8. Everyone passes through me, but nobody stays
  4. 9. I'm the hotel's universal "come back later."
  5. 10. Where strangers suddenly avoid eye contact
  6. 13. Works everywhere except your own room
  7. 15. Pool day is my busiest day
Down
  1. 1. Apparently my fault, even when YouTube is down
  2. 2. Guest's favorite word
  3. 3. People always look before asking how much I cost
  4. 5. If Google wore a suit, it'd be me.
  5. 6. I'm the first hello and, occasionally, the last complaint
  6. 11. I'm only important after you've already packed everything else
  7. 12. Guests remember me only after they've gone home
  8. 14. My career ends the moment someone spills red wine