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Across
  1. 3. – Skills of employees
  2. 5. – Person who buys and uses products
  3. 8. – Visual display of data
  4. 9. – Moving goods from place to place
  5. 13. – Creating logical mathematical models
  6. 15. – Business activity to satisfy customer needs
  7. 16. – Providing goods to market
  8. 19. – Customers recommending to others
  9. 21. – Meaningful understanding from data
  10. 22. – The chosen customer group
  11. 23. – Communicating benefits to customers
  12. 27. – Very large complex data sets
  13. 29. – Using many channels together
  14. 30. – Process of accepting a product
Down
  1. 1. – Study of data for decisions
  2. 2. – Dividing the market into groups
  3. 4. – Setting product price
  4. 6. – Most important path in a project
  5. 7. – Special event that increases buying
  6. 10. – Creating product image in customer mind
  7. 11. – Predicting future events
  8. 12. – Straight-line relationship in maths
  9. 14. – Allocating tasks or jobs
  10. 17. – Giving a product identity
  11. 18. – Using online technology
  12. 20. – Shared values of people
  13. 24. – Studying brain reactions to ads
  14. 25. – Choosing the best option
  15. 26. – Customer need for a product
  16. 28. – Connected activities in a project