3 point commerce crossword

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Across
  1. 1. Relations Activities that build a positive reputation for a business.
  2. 3. Loyalty When customers repeatedly buy from the same brand.
  3. 4. Presenting products attractively in stores to increase sales.
  4. 7. Market The specific group a business aims its products and marketing toward.
  5. 11. Marketing Using popular online personalities to promote products.
  6. 12. Placement Featuring products in movies, TV shows, or social media.
  7. 13. How products are delivered from the business to the customer.
  8. 14. Strategy How a business decides the price of its products.
  9. 15. A planned series of promotional activities.
  10. 16. Image The public’s perception of a brand.
  11. 18. Paid messages delivered through media to promote products.
Down
  1. 1. Activities used to attract customer attention and encourage purchases.
  2. 2. A person who buys or uses goods and services.
  3. 4. The process of identifying customer needs and promoting products.
  4. 5. Research Collecting information about customers and competitors.
  5. 6. Promotion Short‑term incentives like discounts, coupons, or deals.
  6. 8. Moral principles guiding fair and responsible business behaviour.
  7. 9. Supporting events or people to promote a brand.
  8. 10. Selling Point (USP) What makes a product different from competitors.
  9. 17. Creating a unique identity using names, logos, colours, and design.