3CX Knowledge Test!

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Across
  1. 2. A _____ contact is added by the 3CX administrator.
  2. 5. Session_____protocol (SIP). The type of trunks used by 3CX.
  3. 6. Extension to extension messaging is called a _____.
  4. 7. Session _____ Controller
  5. 10. _____ codes allow for a quick 3CX app configuration.
  6. 11. The number of days a 3CX webinar recording link is active.
  7. 12. ________ calls, refers to number of calls that can occur at once.
  8. 13. We use _____ translate for transcribing emails.
  9. 15. Chats can be found in either the "Recents" or _____ tab.
  10. 18. A _____ contact is someone a user can add to their contacts.
  11. 19. the function that allows incoming callers to be responded to in the order in which their calls were received.
  12. 21. calling paths
  13. 22. Call _____ allow you to see your incoming and outgoing calls.
  14. 23. The type of message sent as a text message.
Down
  1. 1. Allows a meeting presenter to gather information or feedback from participants.
  2. 3. _____ inward dial, associates a specific phone number to an extension.
  3. 4. A dotted grid _____ allows us to have a dotted grid when using our whiteboard during a web meeting.
  4. 8. The polling _____ is where our polls are stored in a 3CX web meeting.
  5. 9. Allows a caller to be moved from one extension to another.
  6. 14. A recording that a caller hears before leaving a message.
  7. 15. Calls disconnected by the caller before reaching the recipient or the voicemail system.
  8. 16. _____ sharing allows us to share content from our pc.
  9. 17. People logged into queues are called _____.
  10. 20. Your _____ setting allows people to see your availability.