6 General words

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Across
  1. 7. (n.) the time at which a customer has been told that goods will arrive at the place where they are wanted
  2. 8. (n.) a company that produces products in a large amount
  3. 12. (n.) a sum of money that is given back to you, especially because you paid too much or because you are not satisfied with the goods or services that you have paid for
  4. 13. (n.) something you have bought
  5. 14. (adj.) having brought in from another country
  6. 15. (n.) a product or a series of products made by a particularcompany
  7. 16. (adj.) to describe something that has several uses
  8. 17. (n. phr.) a product or service that is the best available in relation to price
  9. 18. (n.) a formal promise that something will be done or will happen
Down
  1. 1. (n.) a sum of money you pay as the first part of the total payment durable
  2. 2. (n.) a statement that somebody makes, saying that something is wrong or unsatisfactory
  3. 3. (n. phr.) comments on different subjects which are posted on the Internet
  4. 4. (n.phr.) a person or company that always supports a shop
  5. 5. (adj.) to describe something that is not made properly, or not working properly
  6. 6. (adj.) a self-service shop or restaurant is one in which customers serve themselves instead of being served
  7. 9. (n.) an amount of money that has been or must be paid
  8. 10. (adj.) likely to stay in good condition or last for a long time after being used a lot
  9. 11. (n.) the act of buying something