9-1-1 Officer Ch 3 Roles and Responsibilities

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Across
  1. 2. 9-1-1 officers are responsible for the _____ of caller, responders, etc
  2. 6. Response for non-emergent calls
  3. 7. Second priority is to determine if a ______is needed
  4. 8. Follow these to determine appropriate responses
Down
  1. 1. You can rely solely on ANI / ALI on calls?
  2. 3. Most important piece of information needed on every call
  3. 4. Response is needed for serious calls
  4. 5. Instructions given to the caller prior to responder arrival
  5. 8. Public Safety Telecommunicator