999 Procedure Crossword

12345678910111213141516171819
Across
  1. 5. If a landline is open at 45 seconds, connect to the ___.
  2. 6. "You are through to the emergency operator. Please end this call." is the ___ script.
  3. 7. ___ mobiles always require a VHO.
  4. 8. F2 and E and ___ will select customer cancel.
  5. 10. On a multiple request, always connected to the ___ EA requested.
  6. 14. You must give your first ___ at 7-10 seconds.
  7. 17. The repeat call counter is activated after three or more calls aren't connected within __ minutes.
  8. 19. BT Ireland is called ___.
Down
  1. 1. The ___ generates the connect to numbers on mobile calls.
  2. 2. Defibrillator calls are connected to the ___ service.
  3. 3. ___ callers can be identified by the orange background in the FROM field.
  4. 4. Always go into ___ to check IEX.
  5. 8. When the EA has no ___ you must give a VHO.
  6. 9. For young child playing on a mobile, you connect to the ___ at 30s.
  7. 11. You need to ask for the test engineer's ___.
  8. 12. ___ do not count toward 2-way speech.
  9. 13. Not breathing is an example of a ___ call.
  10. 15. "Disregard the calling number" is the ___ centre introduction.
  11. 16. All Relay UK calls require ___ in the notes field.
  12. 18. On LSS calls the from field is highlighted ___.