A7

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Across
  1. 3. External condition factor included in root cause analysis framework
  2. 4. Diagram visually mapping causes in structured skeleton format
  3. 6. Factor measuring how frequently issue appears within process
  4. 7. Factor assessing ability to detect problem before impact occurs
  5. 9. Technique generating many ideas before narrowing to best solutions
Down
  1. 1. Factor describing how serious impact of problem can be
  2. 2. Number of steps in PPI problem solving methodology
  3. 3. Problem defined at head of fishbone diagram structure
  4. 5. Method used by teams to prioritize ideas quickly
  5. 8. Action implemented to prevent recurrence of root cause issue