About Customer Service and Safety

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Across
  1. 3. Backing reference point is ________inches
  2. 5. To find your centering reference point position your vehicle in the center lane then figure out where the lines on the road disappear on the______
  3. 6. when interacting with passenger it's Most important to maintain a professional ______
  4. 8. MV Transportation mission statement is to be standard of _____in the provision of passenger transportations
  5. 10. Although safety and driving are your primary concern _______ should run a close second
  6. 11. Accident are unplanned events that disrupt activity, effect people are ________
  7. 13. Adjust your seat _______you adjust your mirrors
  8. 14. More quickly learned skills are often the results of properly applied _______
  9. 16. Minimum tread depth for the front vehicle tire is _________
  10. 18. For a tire to steer, it has to be
  11. 19. MV transportation has established a safe following distance of _______seconds
  12. 22. Pre-trips inspections can prevent ___________
  13. 24. Behavior patterns evolve over time because we get
  14. 26. ______are full of empty calories
Down
  1. 1. There are _______ reference points on your vehicle
  2. 2. Without exception ________are at the root cause of accident
  3. 4. Accidents are mistakes which result from
  4. 7. What is the name of the award program for safety
  5. 9. Well groomed appearance your can convey a message of
  6. 12. An intersection that has four stop signs is considered
  7. 15. To check for objects behind the vehicle you should
  8. 17. Look Around requires that you change your focus every ____seconds
  9. 20. With normal breaking, total stopping distance = perception distance +braking distance= _________ distance
  10. 21. A transit bus needs a minimum of ______ feet of overhead clearance
  11. 23. The best definition of safety is ______from Risk
  12. 25. If you are five minutes behind schedule your are _______